German Customer Support (m/f) - Lisbon - Lisboa

Descrição: Are you a German speaker who is looking for an opportunity to grow in a multicultural environment? Vertente Humana is currently recruiting German speakers to work in exciting projects for internationally recognized brands. Our client is a renowned company located in Lisbon. Tasks: - Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers; - Managing pending situations: exchanges, complaints, returns, among other issues; - Registration in the system of all requests/changes indicated by the client. Schedule: According to the project Location: Possible to work from home if you live in Portugal
Requisitos: Who you are: - Native level of written and verbal communication skills in German; - Good undestanding of English; - Previous experience in Customer Service is valued; - Good computer and internet skills; - Excellent communication skills coupled with empathy, team spirit and customer oriented; - Ticket flight refund after 6 months + accommodation during 1 month for people living abroad; - Flexibility and resilience.
Condições: We offer: - Employment contract; - Initial and continue Training; - Attractive salaries that match your skill set and language; - Prospects for career advancement; - Excellent multicultural work environment. If you have the requirements and want to work with a company that values your skills, send us your CV. Applicants considered for the process will be contacted within a maximum of 10 working days. Vertente Humana will process your personal data only for the purpose of managing your application. For more information you can consult our privacy policy on our website.